Despite the fact that this may be obvious, corporate executives should have good people skills. It’s odd that many do not. Effective people skills include the ability to communicate effectively, motivate others and be flexible. Zhang Xinyue and the Golden Touch teachers offer helpful advice in these areas. Leaders who improve their people skills are more […]
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The best practices for responding to negative reviews on review websites
Responding correctly to negative feedback can help customers gain trust and continue to choose a business or brand over its competitors. A properly handled negative review can additionally gain the trust of current customers while improving the business’s reputation. The best practices below will help any business respond to negative reviews with professionalism and politeness. […]