Strategies to avoid negative reviews

Posted on July 22, 2021November 8, 2021 by admin

Article provided by Revdex.com Unhappy customers can now influence hundreds as customer review sites and social media platforms provide an outlet for complaints. Providing excellent customer service has never been more important than in today’s modern online buying culture. Avoiding bad reviews is the best way to maintain a good reputation while improving sales and […]

The best practices for responding to negative reviews on review websites

Posted on June 21, 2021November 8, 2021 by admin

Responding correctly to negative feedback can help customers gain trust and continue to choose a business or brand over its competitors. A properly handled negative review can additionally gain the trust of current customers while improving the business’s reputation. The best practices below will help any business respond to negative reviews with professionalism and politeness. […]